This Privacy Policy explains how Lampcorner.com (referred to as “the Site” or “we”) collects, utilizes, and discloses your personal information when you visit or make a purchase from the Site.
Personal Information We Collect
When you visit our website, we gather certain information about your device, how you interact with our site, and details required to process your orders. Additionally, we may collect more information if you contact us for customer support. This Privacy Policy defines “Personal Information” as data that can be used to identify an individual. See below for more information about the types of Personal Information we collect and the reasons why we collect it.
Device Information
- Purpose of Collection: To ensure the website loads correctly for you and to perform analytics on site traffic to enhance our website.
- Source of Collection: Automatically gathered when you access our site through cookies, log files, web beacons, tags, or pixels.
- Disclosure for Business Purposes: Shared with our processing service WooCommerce.
- Personal Information Collected: Web browser version, IP address, time zone, cookie information, pages viewed, search terms, and how you engage with the site.
Order Information
- Purpose of Collection: To provide products or services, process payments, arrange for shipping, deliver invoices and confirmations, communicate with you, screen orders for fraud, and when permitted, share marketing materials aligned with your preferences.
- Source of Collection: Collected directly from you.
- Disclosure for Business Purposes: Shared with our processing partners like WooCommerce, and third-party services such as marketing channels (Google, TikTok) and fulfillment services (Shipbob, Deliverr).
- Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers or PayPal), email address, and phone number.
Customer Support Information
- Purpose of Collection: To provide customer service and assistance.
- Source of Collection: Collected directly from you.
- Disclosure for Business Purposes: May be shared when necessary to resolve issues.
- Personal Information Collected: As needed to resolve your requests.
Minors
Our site is not intended for individuals under the age of 18. We do not intentionally collect personal data from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email above to request its deletion.
Sharing Personal Information
We share your personal information with service providers to help us deliver services and fulfill agreements with you. For example:
- WooCommerce: We use WooCommerce to manage our online store. For more details on how WooCommerce uses your personal information, please refer to: https://automattic.com/privacy/
- We may also disclose your personal information to comply with legal requirements, such as responding to a subpoena, search warrant, or other lawful request, or to protect our legal rights.
Behavioral Advertising
As mentioned, we use your personal information to deliver personalized advertisements or marketing messages that may interest you. For example:
- Google Analytics: We use Google Analytics to understand how customers interact with the site. Learn more about Google’s privacy practices here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Meta Ads: We may use Meta Ads (Facebook) to understand customer behavior on the site and their interaction with our ads. Learn more here: https://www.facebook.com/settings/?tab=ads.
- TikTok Ads: We use TikTok to track customer engagement and interactions with our site and ads. You can view TikTok’s privacy policy here: https://www.tiktok.com/legal/page/us/privacy-policy/en.
For more details about how targeted ads work, you can visit the Network Advertising Initiative’s educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
To opt-out of targeted ads, you may visit:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- TikTok: https://www.tiktok.com/legal/page/us/privacy-policy/en
You can also opt-out of some services through the Digital Advertising Alliance’s portal: https://optout.aboutads.info/.
Using Your Personal Information
We use your personal data to provide services to you, including selling products, processing payments, fulfilling orders, and keeping you informed about new offerings and promotions.
Lawful Basis for Processing
If you are located in the European Economic Area (EEA), we process your personal data under these lawful bases:
- Your consent;
- Fulfillment of the contract between you and the Site;
- Compliance with legal obligations;
- Protecting your vital interests;
- Performance of a task in the public interest;
- For legitimate business interests, without infringing your rights and freedoms.
Retention of Data
We will retain your personal information after an order is placed until you request its deletion. For further details on how to request deletion, refer to the “Your Rights” section below.
Automated Decision-Making
If you are a resident of the EEA, you have the right to object to decisions made solely based on automated processing, including profiling, when such decisions have a legal effect on you or otherwise significantly impact you.
We do not engage in automated decision-making with legal or significant impacts using customer data. However, our processor WooCommerce employs limited automated decision-making to prevent fraud that does not have a significant legal impact on you.
Automated services include:
- Temporary blacklisting of IP addresses linked to repeated failed transactions. These blacklists persist for a short duration.
- Temporary blacklisting of credit cards associated with blacklisted IP addresses, which also lasts for a short period.
Your Rights
GDPR
If you reside in the EEA, you are entitled to access the personal information we hold about you, request its transfer to a new service, and request corrections, updates, or deletion of your information. To exercise these rights, please contact us using the contact details above.
Your personal data will initially be processed in Ireland and then transferred outside Europe for further processing and storage, including to Canada and the United States. For more details on how data transfers comply with the GDPR, see WooCommerce’s GDPR Whitepaper: https://automattic.com/privacy/.
CCPA
If you are a California resident, you have the right to access the personal information we hold about you, request its transfer, and ask for corrections, updates, or deletion. To exercise these rights, contact us using the details provided above.
If you wish to appoint an authorized agent to submit these requests on your behalf, please get in touch with us at the address provided.
Cookies
Cookies are small data files placed on your computer when you visit our website. We use cookies to improve your browsing experience, enabling the site to remember your actions and preferences, such as login and language selection. This helps streamline your visits by preventing the need to re-enter information. Cookies also help us understand how you interact with our site.
For more details on the cookies we use, refer to our Cookie Policy.
Do Not Track
Please note that because there is no clear consensus on how to respond to “Do Not Track” signals, we do not modify our data collection practices when a Do Not Track signal is detected.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
Complaints
If you have any complaints or concerns, please contact us via email or postal mail using the contact details provided above. If you are not satisfied with our response, you may file a complaint with your local data protection authority. For example, you can reach the UK’s Information Commissioner’s Office at: https://ico.org.uk/make-a-complaint/.
Last updated: 09/10/2024
If you have any questions or need assistance, please contact us at support@lampcorner.com.